J.D. Power has ranked Delmarva Power first in residential electric satisfaction in the East Midsize Region for the third consecutive year and for the fourth time in six years. The survey is part of J.D. Power’s 2024 Electric Utility Residential Customer Satisfaction Study. Scoring 703 on a 1,000-point scale, Delmarva Power ranked first among 11 comparatively sized electric utilities in …
Delmarva Power redesigns its bills
Delmarva Power has reformatted its bills to make them easier to understand. The new design started in November for all of the utility’s hundreds of thousands of residential and commercial customers in Delaware. Zach Chizar, a senior communications specialist, said the redesign is based on feedback from customer focus groups. “It’s all about how to understand the bill better, in …
Delmarva Power cuts gas cost rate by 18%
Higher water rates were announced this year for customers of Artesian, Veolia and Wilmington, and so a rate reduction from another utility is pleasant news for Delawareans. Starting in November, Delmarva Power is lowering the gas cost rate by 18 percent. It said that it’s its second decrease this year. Based on this adjusted rate, a residential gas customer, using …
DelawareLIVE Weekly Review – June 11, 2023
Click on the image below to view as a PDF This Week’s Top Headlines Include: Headlines Is Primark heading to Concord Mall? Here’s the truth Republican bills on EV regulation meet committee opposition Delmarva Power residential electricity bills up 9.91% Culture Playhouse season to include familiar shows, famous names Former Del. Poet laureate JoAnn Balingit wins Fulbright Delaware Juneteenth celebrations …
Delmarva Power residential electricity bills up 9.91%
Delmarva Power’s electricity rate for Delaware went up June 1, the company said, and “the average residential customers will see their overall electric bill increase 9.91% or $12.47 a month.” The new rates – there are 16 of them on a flier distributed with the latest bill – were approved the state Public Service Commission, it said. The flier also …
Public advocate slams Delmarva Power’s rate hike request
Delaware’s public advocate is speaking out against Delmarva Power’s plan to increase its electric distribution rates by $72.3 million. “As customers are struggling to pay bills, Delmarva Power is seeking one of the largest electric distribution rate increases we have ever seen,” said Public Advocate Andrew Slater. “Simply put, reliability is extremely important but so, too, is affordability. The role of …
Energy bills about council, net metering head to House floor
Energy bills pertaining to the Governor’s Energy Advisory Council and how much those who own solar panels can claim back on month power bills were both released by the House Natural Resources Committee Thursday. Rep. Rich Collins, R-Millsboro, wasn’t happy with either. Senate Bill 310: Governor’s Energy Advisory Council Sponsored by Sen. Stephanie Hansen, D-Newark, SB 310 updates the Governor’s …
Natural gas prices likely to cause higher heating bills this winter
Natural gas prices are expected to cause higher heating bills this winter. (Doris Morgan at Unsplash) With overnight temperatures dipping into the 40s, you’ll likely soon be reaching for the thermostat to turn on the heat (if you haven’t already). Just in time for the cooler weather, Delaware’s public advocate is warning the 43% of Delawareans who rely on natural …
Help after Ida: Delaware power crews to be in Louisiana Wednesday
More than 100 Delmarva Power employees and contractors have been sent to Louisiana to help restore power. More than 100 Delmarva Power employees and contractors have been sent to Louisiana to help restore electricity for customers impacted by Hurricane Ida. “Energy companies from across the country have supported our responses to major storms here, and we are glad to return …