J.D. Power ranks Delmarva Power highest in residential customer satisfaction for 3rd straight year

Staff WriterBusiness, News Briefs

J.D. Power has ranked Delmarva Power first in residential electric satisfaction in the East Midsize Region for the third consecutive year and for the fourth time in six years. The survey is part of J.D. Power’s 2024 Electric Utility Residential Customer Satisfaction Study. Scoring 703 on a 1,000-point scale, Delmarva Power ranked first among 11 comparatively sized electric utilities in …