The honor places the Delaware Bay ferry service among the top 10% of destinations worldwide, based entirely on glowing reviews and high ratings from travelers.
This marks the 14th time the ferry has received the award, which celebrates businesses that consistently deliver outstanding customer experiences.
“Earning the Travelers’ Choice Award is a testament to our employees’ dedication and commitment to deliver quality customer service,” said Heath Gehrke, Director of Ferry Operations. “We are incredibly grateful to every guest who took the time to share their experiences on Tripadvisor. Because this award is the direct result of our guests’ reviews and experiences, it is the ultimate seal of approval for any business in tourism and hospitality.”
Tripadvisor’s Travelers’ Choice Awards are determined based on a 12-month collection of first-hand reviews and ratings from visitors across the globe. The recognition underscores the Cape May–Lewes Ferry’s continued focus on passenger satisfaction, encompassing marine operations, customer service, food, retail, and maintenance teams.
“Congratulations to the Cape May–Lewes Ferry on its recognition in Tripadvisor’s Travelers’ Choice Awards for 2025,” said Kristen Dalton, President of Tripadvisor. “Ranking among the top percentage of businesses globally means you have made such a memorable impact on your visitors that many of them took time to go online and leave a glowing review about their experience. We hope this recognition continues to drive business to you in 2025 and beyond.”
Owned and operated by the Delaware River and Bay Authority, the Cape May–Lewes Ferry has served more than 50 million passengers since it began operations in 1964. Open year-round, the ferry is a key transportation link and tourism driver for Delaware and New Jersey, supporting over 4,000 jobs and generating hundreds of millions of dollars in regional economic activity.
Claudia is a Philadelphia-based journalist and reporter passionate about storytelling that informs and engages the community. Claudia, a proud Temple University graduate, has built a career covering impactful stories and creating compelling content across digital and print media platforms. With a strong background in writing, editing, and research, Claudia has worked on various topics, from local news to in-depth features, always striving to deliver meaningful and accurate reporting editor@townsquarelive.com
